AR & VRDeploymentsEdgeManufacturingRemote Assistance

Samsung learns to live with high labor turnover by rapidly retraining workers with augmented reality

Vertical: Semiconductor Manufacturing

Application: Workers’ training

Ecosystem: AT@T, Microsoft Hololens

Private Network: 5G with MEC

Samsung’s semiconductor plant in Austin involves complexity and precision in manufacturing with several months of training of workers by humans.  Its operations were at risk with the rapid turnover of workers. Samsung had a find a way to cut short the time for training or instruct workers to complete tasks in real-time.

Samsung uses X-Reality wearable devices to instruct and train workers just-in-time to complete their tasks without requiring prior training. For installing a private network, it contracted with AT&T. The private network creates conditions to view the activities of workers so that experts could assist them in completing their tasks.

Private networks met Samsung’s business requirement to communicate with workers with high-bandwidth video and use fewer well-trained workers to guide inexperienced workers to be effective and productive remotely.

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