AIOps uses Artificial Intelligence to enhance IT operations. It’s needed because the amount of data that is now available is immense, and we should be making better use of that data to improve our networks. Do we have enough data? What are intent networks? Where will legal issues play out? Read more here on the interview with Aaron Boasman-Patel, the vice-president of AI and customer experience with the not-for-profit organization TM Forum.